The What? Centre Ltd.
Young Person's Advice, Information and Counselling
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What is Counselling?
Sometimes things in life can be scary, get us down, make us distressed, anxious or confused. Sometimes family can give us the support we need – sometimes not.

Counselling can give us a private space to talk through what is difficult with someone who is not involved. Counselling is likely to be different from support and advice you may have had before. A counsellor will not tell you what to do or judge you, but always try to understand things from your point of view, and support you to find your own answers.

Counselling is different for different people. Sometimes people find that counselling helps them to feel better and achieve their goals very quickly. For other people they may feel worse before they feel better. The outcome of counselling may not always be what you expect, but hopefully it will be positive.

All sessions are confidential (apart from where there are Child Protection issues, or we feel someone is at risk to themselves or others) but your counsellor will talk with you about this at your first session.

We are only able to provide counselling for young people in the Dudley Borough or if you have a GP in the Dudley Borough.

We normally have a waiting list of about 6-8 weeks. During this time you will be contacted to attend an assessment appointment. The assessment will look at why you want to come to counselling, will take some information about how you are feeling and give you a chance to ask any questions you may have about counselling.

How do I book Counselling?
Just drop in to The What? Centre or call 01384 379992 and ask if you can be placed on the waiting list for counselling. A member of hte team will take some contact details from you, and a counsellor will be in touch as soon as possible (usually 6-8 weeks, dependent on how busy the service is) to book a suitable appointment. Or please complete our Counselling Referral Form.

For further information please contact us.

T: 01384 379992

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Girl with Head in Hand

“I have found The What? Centre extremely helpful and my life has completely changed because of it. The counselling service has been very useful and I am a different person from when I first started. I think The What? Centre and everyone who works there are amazing and I am grateful for everything they have done for me because if I hadn’t come to The What? Centre I wouldn’t be where I am today.”

Young People’s Voices